Get in touch.
We're here to help — whether you have a question about your order, want to know if Veil is right for your water type, or just want to talk through what's been happening with your hair and skin.
We respond to every inquiry within 24 hours, Monday through Friday.
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Common questions
Before reaching out, you may find a faster answer in our FAQ page — it covers everything from how BeautyFlow Filtration™ works, to installation, to what results to expect and when.
Orders & returns
For questions about an existing order, please include your order number in your message so we can help you quickly. For returns under our 60-Day Money-Back Guarantee, see our Shipping & Returns page for full instructions.
We built Veil because we believe women deserve real answers to beauty problems that have gone unexplained for too long. That same philosophy applies to how we run customer support — straightforward, honest, and fast.